Mission & Value

Mission & Value

“To provide comprehensive and advanced medical laboratory diagnostic services and solutions with an unmatched level of reliability, service and support, to the healthcare providers and institutions.”

We believe our first responsibility is to the patients, the doctors and nurses who help them, and all others who entrusted their health in us. Therefore, everything we do must be of excellent quality and with high professional standards. We must employ qualified and dedicated people to operate our constant renewed advance technology. Customers’ request and needs must be served promptly and accurately.

We are responsible to our employee. We must respect their dignity and recognize their merit. They must be able to have fulfilment in their jobs, and able to further develop their abilities and career. Remuneration must be fair and adequate with conducive working conditions. We must provide competent management, and their actions must be just and ethical.

We are mindful of our responsible to the communities in which we live and work. We must be good citizens who support good works and bear our fair share of taxes. We must encourage civic improvements for better health and education. We must maintain and protect the environment and natural resources.

Our final responsibility is to our shareowners, where business must make a sound profit.

We believe when we operate according to these principles, the business shall grow and we shall become the leader in this industry. Therefore, for our customers, employees, communities and business partners, new and greater values should be continuously realised.